FAQ
Professional Outdoor Landscape Lighting Manufacturer / Outdoor Lighting Asia.
Q1:
What is the warranty on your products?
Fixtures – Lifetime.
Transformers – Lifetime.
LED lamps – 5 years.
Q2:
Where can I find product documentation like manuals?
Ask your contact manager.
Leaving us a message on the CONTACT page.
Q3.
Are there any discounts for bulk?
Yes, we provide discounts for different quantities.
Q4.
What is the failure rate of your LED?
Less than 0.2% within 3 years.
Q5
Are there free samples available?
Yes, we provide approved customers with free samples.
Q6
Are there factory direct sales?
Yes, we are factory-direct products.
Q7
Are there providing OEM / ODM services?
Yes, OEM / ODM services are acceptable.
Q8
What are your major products?
— G4, MR8, MR11, MR16, PAR36 lamps.
— Brass and aluminum spotlights, flood lights, wall washers, step lights, deck lights, wall sconce lights, path lights, hardscape lights, integrated lights, in-ground lights, and other fixtures.
— Transformers.
— Holiday and bistro lights.
— Timers, sensors, stakes, tree and gutter mounts, wire connectors, stems, dimmer switches, power banks, etc,
Q9
Do you have certificates for the products？
Yes, ETL certificates are listed for the lamps, and UL certificates are listed for the wires.
Q10
What’s your main market?
North American.
Q11
What’s the waterproof level?
IP65 and IP67.
Q12
What are your products mainly used for?
They are mainly used for gardens, parks, patios, and other outdoor places.